Care instructions are provided with every delivery, to ensure recipients are aware of proper care techniques to prolong the life of their flowers. We strive to use the freshest blooms, with a mix of delicate and more hardy flowers, so that as delicate blooms fade they may be removed and remaining flowers can be enjoyed as long as possible.

Your arrangement will appreciate a cool spot in your home, out of direct sunlight. By adding fresh, cool water every day to two days, and plucking out more delicate blooms as they fade, the hardier flowers in your arrangement will continue to shine! 

We pride ourselves on high standards of quality and freshness, and deliver each arrangement with care instructions for the recipient. Kraft & Co will not be responsible for the care of the flowers once they are delivered to the recipient. If there is any question regarding the quality or freshness of an arrangement upon delivery, please review our return policies for more information.

floral

Kraft & Co. reserves the right to make changes to flower types and colors with blooms of equal or greater value. Every attempt will be made to achieve the style and color palette advertised in our product listings, however due to the nature of using natural, perishable product and availability that is dependent on markets across the world as well as weather and climate conditions, we reserve the right to substitute flowers we are unable to source or that arrive in condition we deem unsuitable for your arrangement. "Designer's Choice" arrangements will be comparable in size and value to the advertised arrangement, while using the most beautiful and freshest blooms available, in a color palette chosen by the designer, and a complimentary vase.

vases/vessels

Kraft & Co. reserves the right to substitute vases if needed. Every effort will be made to keep the vase type as close as possible to what is pictured or described in the product listing. For products that do not specify a vase or container type, our team of designers will choose vessels that are appropriate in size and color for the product ordered.